Posted on Mar 24, 2014 1:19 AM, Office Category - All Threads | answers.microsoft.com
When installing Outlook 2013 on my new computer, with Windows 8, I got this message: 'Error code: 5-11 Access denied to installation source. sorry we ran into a problem accessing a required file. Please check that the installation source has the correct permissions and try again'. I have already successfully installed Office 2013 and Publisher 2013. This is a brand new computer, so Outlook has not previously been installed. What can I do?