Upgrade to Mavericks from Snow Leopard Problems

Posted on Dec 26, 2013 9:09 AM, Apple Support Communities - Mac OS X v10.6 Snow Leopard | discussions.apple.com

I am upgrading my MacBook Pro, 13' late 2011, currently running Snow Leopard OS X v10.6.8.  I have tried to download Mavericks multiple times with no success.  What should I do to upgrade properly?

 

I have tried cancelling the download and rebooting my computer with no luck.  I also tried hooking my computer up to an ethernet cable in case it was the speed of the internet, with no luck.  The icon on my dashboard shows a bar with about half of the progress bar filled then goes no further.  I left my computer plugged in OVER NIGHT and the prgoess bar did not move at all, so clearly it isn't downloading.  In the Apps Store, Mavericks does not show up in purchases, but yet when I look at Mavericks in the Apps Store it says that Mavericks is downloading.

 

Any help would be greatly appreciated!  I just want the new running system with no problems. I saw something about rebooting my computer in safe-mode, but that makes me nervous because I just had a problem with my hard drive, and had to have my hard drive cable replaced about a month ago..

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