Windows 8.1 and Outlook 2013 Troubleshooting

Posted on Dec 18, 2013 10:54 AM, Office Category - All Threads | answers.microsoft.com

I upgraded my ASUS laptop computer with Windows 8.0 to 8.1. Now My Office 2013 Outlook program crashes every time; I am unable to use it. I went to the Atlanta Microsoft Store. A trainer, and a technician, attempted to fix the problem. They tried opening Outlook in safe mode and it didn't help. They uninstalled Office 365, then reinstalled it. Still were unsuccessful.


Today I executed a recovery on my laptop. Then I uninstalled Office 365, then reinstalled it. Still unsuccessful.


Any more ideas on how to correct this problem?

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